Total Quality Management Courses

Numbers in parenthesis are credit hours/semester and actual hours/week in class.

Where special course fees are required in addition to tuition, they are noted at the end of the individual course description. These fees are subject to change without prior notice.

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TQM 101 - Total Quality Management (3, 3)

This course is designed to provide students with the essentials of Total Quality Management, including the history, theory, and the applications. Examples from well-known companies and their experiences with TQM are included. Also included will be an examination of the traditional roles of management versus the management practices of TQM, i.e., paradigm shift.