Professional Development Skills

The most important investment a company or business can make is in its employees. It is the responsibility of a company to ensure the staff is trained, not just in the technical aspects of their job, but in the interpersonal aspects as well.

Consider this: employees with advanced skills, working to their full potential and equipped to deal with the changing demands of the workplace usually have a higher morale, career satisfaction, creativity, and motivation levels; increased productivity and responsiveness in meeting departmental objectives. The Business & Career Institute offers multiple types of trainings under several categories including:

  • Communication
  • Customer Service
  • Emotion Management
  • Team Building
  • Leadership
  • Time Management
  • HR Essentials

While each training program can be brought to your company location or be offered virtually, it will be customized to meet your specific needs. We also offer scheduled workshops that are available to the general public. For a current list, please refer to the semester schedule.

Professional Development/Soft Skills Workshop Titles

  • Managing Runaway Emotions on the Job: Emotional Intelligence at Work>
  • Recognizing and Rectifying Substance Abuse in the Workplace
  • Surviving Turbulent Times: Stress Management Techniques in the Midst of Chaos
  • Mental Health First Aid
  • Maintaining and Promoting an Ethical Workplace
  • Delivering Exceptional Service to Internal and External Customers
  • Diffusing Hostile Customers
  • Communicating Effectively at Work
  • Building Cohesive and Effective Teams at Work
  • Empowerment in the Workplace: Rejuvenating the Burnt-out Professional
  • Managing Competing Demands
  • Essential Leadership Skills for Today’s Manager
  • Necessary and Essential Management Skills for New Supervisors
  • Crucial Conversations: Recognizing & Addressing Sexual Harassment in the Workplace
  • Understanding and Preventing Workplace Violence
  • Unconscious Bias and Its Effect on Workplace Teams
  • Planning and Facilitating Effective Meetings
  • … and much, much more!!