The most important investment a company or business can make is in its employees. It is the responsibility of a company to ensure the staff is trained, not just in the technical aspects of their job, but in the interpersonal aspects as well.
Long-term individual development is still the responsibility of the potential employee. But once the individual has been hired, professional development becomes the responsibility of the organization. Although the employee was hired with a certain set of knowledge, skills and abilities, if the roles and responsibilities of the position change—and they will—the employer has a “corporate social responsibility” to invest in their human capital. Employees are investing in their companies by working longer hours, by handling evolving tasks and assuming increased responsibilities. Is it fair to expect the employee to also assume the cost of their professional development?
Consider this: employees with advanced skills, working to their full potential and equipped to deal with the changing demands of the workplace usually have a higher morale, career satisfaction, creativity, and motivation levels; increased productivity and responsiveness in meeting departmental objectives. The Business & Career Institute of South Suburban College recognizes that companies may lack the resources to provide this integral training to their workforce themselves. We offer multiple types of trainings under several categories including:
- Customer Service
- Emotion Management
- Team Building
- Time Management
- HR Essentials
Prior to training, a Business & Career Institute staff member will meet with the company to assess specific needs. Trainings are then customized to fit those needs. Our instructors have extensive experience in the business world as well as in the art of public speaking and training.
Professional Development/Soft Skills Workshop Titles
- Managing Runaway Emotions on the Job: Emotional Intelligence at Work
- Recognizing and Rectifying Substance Abuse in the Workplace
- Surviving Turbulent Times: Stress Management Techniques in the Midst of Chaos
- Maintaining and Promoting an Ethical Workplace
- Harmony in the Workplace: Creating Collaboration Among Customers & Team Members
- Delivering Exceptional Service to Internal and External Customers
- Diffusing Hostile Customers
- Communicating Effectively at Work
- Building Cohesive and Effective Teams at Work
- Empowerment in the Workplace: Rejuvenating the Burnt-out Professional
- Managing Competing Demands
- Essential Leadership Skills for Today’s Manager
- Necessary and Essential Management Skills for New Supervisors
- Understanding and Preventing Workplace Violence
- Hiring a Top-Notch Workforce
- Sexual Harassment and Discrimination: What Every Company Should Know
- Diversity in the Workplace
- Planning and Facilitating Effective Meetings
- Dazzling Your Audience with PowerPoint
- Preparing for the Internal Interview
- Using FourSquare® and Twitter® to Grow Your Business
- Making a Lasting Impression with Microsoft Publisher
- Incorporating Employee Wellness into Your Business
… and much, much more!!
For additional information, please contact Alexandra Glumac, MS, NCC, LCPC, RDDP, CWA at 708-596-2000 x3254.