Manager of Outreach & Onboarding (TPE) – REVISED

Full-Time Manager of Outreach & Onboarding (TPE)

Department:

Recruitment & Retention Services

Job Description:

The Manager of Outreach & Onboarding serves as the first point of contact for first-time/first-year students and provides on-going support, resources, and maintains regular contact to ensure a smooth transition into the College and through the first year of college courses.

Responsibilities:

  • Support marketing efforts to promote the College, and College resources with potential first-time students.
  • Develop, lead, and oversee efforts to engage parents in the recruitment, enrollment and retention of first-time students.
  • Lead outreach efforts throughout the district to attract first-time students to the College and provide opportunities for admission, registration, and enrollment.
  • Serve as a lead member of the Strategic Enrollment Management Team and provide support with meeting annual recruitment, enrollment, and retention goals.
  • Coordinate the planning and implementation of the new student orientation process both in-person and virtually.
  • Meet regularly with students and families (as appropriate).
  • Lead outreach events and presentations, and work in conjunction with recruiters, student ambassadors and/or volunteers.
  • Coordinate support efforts, events, and services for first-time students with all areas throughout the College.
  • Perform other duties as assigned.

Minimum Qualifications:

  • Associate degree and one to two years of related work experience; or an equivalent combination of education, training, and experience.
  • Strong communication skills (written and verbal) with the ability to connect to individuals and groups in both group and one-on-one settings.
  • Ability to read, analyze, and interpret data, research and trend information related to recruitment, enrollment and retention.
  • Demonstrated experience with Microsoft Office suite and the ability to learn new software programs.
  • Ability to prioritize multiple tasks and proven organizational skills.
  • Experience working with students, families, schools and community members in a professional setting.
  • Successfully pass a criminal background check.

Preferred Qualifications:

  • Experience in marketing or higher education.
  • Foreign language proficiency, especially fluent Spanish-speaking.

Status/Salary:

This is a Technical/Professional/Exempt position for 40 hours a week, 52 weeks a year. The annual salary is $43,000.

Beginning Date:

August 17, 2020

Application Deadline:

Until Filled.

Application Procedure:

Please submit letter of application, licensure credentials, resume and transcripts: resumebank@ssc.edu